Regional Manager (RM)

Svasti Microfinance Private Limited is looking for Regional Manager (RM) to join our dynamic team and embark on a rewarding career journey

Strategic Planning: Develop and execute strategic plans for the region in alignment with overall company goals and objectives.

Operations Management: Oversee day-to-day operations of multiple locations, ensuring efficient processes, resource allocation, and customer service.

Team Leadership: Manage and provide leadership to branch managers or teams within the region.

Set performance expectations, provide guidance, and foster a collaborative work environment.

Performance Metrics: Monitor key performance indicators (KPIs) and financial metrics to evaluate the performance of each location and the region as a whole.

Budgeting and Financial Management: Prepare and manage budgets for the region, control expenses, and ensure financial targets are met.

Customer Satisfaction: Maintain a high level of customer satisfaction across all locations.

Address customer feedback, concerns, and service issues.