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Suryoday Small Finance Bank
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64 Suryoday Small Finance Bank Jobs
Customer Service Executive
1-6 years
₹ 3 - 4.5L/yr
Bhubaneswar, Hubli, Chennai
1 vacancy
Customer Service Executive
Suryoday Small Finance Bank
posted 27d ago
Job Description
Rotational shifts : 8am - 5pm, 9.30am - 6pm, 10am - 7pm, [2pm - 11pm (work from home)]
Rotational Week - offs : Saturdays and Sundays ARE NOT fixed offs. Will be decided according to the roster
- Work with different business teams on customer service and customer experience journeys
- Answer calls/emails professionally to provide information about products and services.
- Follow Up to ensure proper resolution are taken on Customers requests
- Follow up with various departments for to resolved customer complaints
- Maintains customer records by updating account information/ on call notes.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Employment Type: Full Time, Permanent
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What people at Suryoday Small Finance Bank are saying
Rating based on 2 Customer Service Executive
reviews
Anonymous · Customer Success, Service & Operations
in Navi Mumbai
Learned new thing on daily basis, being well paid. having a good boss and company culture.
- Salary - Good+6 more
nothing is there to dislike i just wanted to move ahead on my career path.
Customer Service Executive salary at Suryoday Small Finance Bank
What Suryoday Small Finance Bank employees are saying about work life
Suryoday Small Finance Bank Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Work From Home 
Team Outings 
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