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Front Office Executive / Receptionist
Suraksha Hospital
posted 5mon ago
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Flexible timing
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Job Description
- Grade & Designation Front Office Executive / Receptionist
- Key Relationship Patients, Doctors, Consultants, Clients, External Vendors, Functional Heads, Materials
- department, HR and Finance department
- Reporting to Center Manager
- This position main Role &Responsibility is to welcome and greet patients and patient
- parties, act as help desk for patient and patient parties, ensure billing and customer satisfaction.
- Main job responsibilities of Front Office Executive / Receptionist are as follows (but not
- Fastest TAT possible for every patient. (within 10 minutes of token time)
- Fastest report delivery to patients any time of the day.
- Handling Discount patients discreetly
- Handling medical emergency patients with priority.
- Ensure no cases are refused.
- Maintain Suraksha Quality in Billing/ appointment/ query handling.
- Maintain Suraksha Standard of service in dealing with patients and patient
- Ensure readiness of the front office for handling patients.
- Receiving of inventory in the system and being responsible for it.
- Handing over the collection and necessary documents for corporate patients
Employment Type: Full Time, Permanent
Functional Areas: Front Office & Admin
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based on 18 employees
Flexible timing
Rotational Shift
Within city
Day Shift
Suraksha Hospital Benefits
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