Manager, Infrastructure & Regional IT, Information Technology

Key Areas of Responsibilities

• Develop and manage the budget for IT infrastructure services, including hardware, software, maintenance costs, and billing management.
• Monitor and track expenses, ensuring adherence to budgetary guidelines and identifying areas for cost optimization.
• Collaborate with finance teams to create financial reports, forecasts, and cost-benefit analyses for IT infrastructure projects.
• Conduct regular financial reviews and provide recommendations for improving financial efficiency.
• Oversee the billing process for IT infrastructure services, ensuring accurate and timely invoicing to clients or internal departments.
• Collaborate with stakeholders to establish billing procedures and pricing structures.
• Monitor billing data, resolve discrepancies, and address any billing-related inquiries or issues.
• Identify opportunities to streamline the billing process.
• Coordinate and collaborate with relevant teams to develop and maintain business continuity plans for IT infrastructure services.
• Conduct risk assessments, identify critical infrastructure components, and establish recovery strategies to minimize downtime during disruptive events.
• Test and update BCP procedures and documentation regularly to ensure their effectiveness and alignment with industry best practices.
• Collaborate with stakeholders to conduct training and awareness programs related to business continuity and disaster recovery.
• Lead and coordinate IT infrastructure projects from initiation to completion, ensuring timely delivery and adherence to project goals.
• Define project scope, objectives, and deliverables, and develop project plans, timelines, and resource allocation strategies.
• Monitor project progress, identify risks, and implement mitigation measures to ensure successful project outcomes.
• Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to ensure effective project execution and alignment with organizational objectives.
• Manage IT infrastructure vendor services contract renewals.
• Conduct vendor service assessment to identify opportunities for service improvements and cost savings.

Requirements

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