Head - Information Technology & Processing - BFSI (7-12 yrs)

- Reasonable accommodations may be made to deserving individuals with less exposure to perform few essential functions.

1. A Team leader with proven track record of having successfully managed multi-dimensional team.

2. Self-motivated, Team Player, Leader with a willingness to challenge the status quo to enhance Operations activity.

3. A Proven track record of devising and implementing "Out of the Box" ideas in technology in handling day to day challenges faced in existing process flows.

4. Develop and implement the overall IT strategy aligned with the organization's business goals.

5. Lead technology transformation initiatives, ensuring digital innovations enhance operational efficiency.

6. Plan and manage the IT budget, including cost-effective tech investments.

7. Oversee the maintenance, upgrading, and management of IT infrastructure (data centers, networks, servers

8. Ensure the availability, performance, and scalability of systems and applications that support business functions.

- Lead disaster recovery and business continuity planning for IT systems.

- Identify and implement process automation to streamline operations, reduce costs, and improve service quality.

- Collaborate with business units to ensure smooth processing and operational workflows.

- Lead initiatives to automate back-office processes such as loan processing, account management, and payment systems.

- Ensure IT systems are compliant with regulatory standards specific to the BFSI sector, such as data protection (e.g., GDPR) and financial regulations.

- Develop and enforce robust cybersecurity policies to protect against breaches, fraud, and other security threats.

- Oversee risk management and IT audits, ensuring alignment with internal control standards.

- Lead and manage the IT and operations teams, including hiring, training, and performance evaluation.

- Promote a culture of continuous improvement and innovation within the team.

- Foster collaboration between IT, processing teams, and other departments (e.g., finance, risk management).