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Information Technology Help Desk Support
Suitable AI
posted 16d ago
Job Description
What Work You Will be Responsible For: Provide remote support of end users' desktops, servers, and networking infrastructures.
Helpdesk support of MS Office 365 applications and Azur.
eInteract with end users to troubleshoot general IT issues and security applications.
Helpdesk support of MS Office 365 applications and Azur.
eInteract with end users to troubleshoot general IT issues and security applications.
Assist senior engineers on new or existing projects and deployments.
Manage client networks, Backups, Firewalls, and Security
Project planning and development.
Documentation of systems and projects.
System monitoring of client networks and managed services.
Software deployments, patches, updates, and reporting.
Able to work on different schedules throughout the day, including weekends.
Basic Qualifications.
An Excellent attitude, looking to GROW and work as a team play.
8-10 years of work experience with helpdesk and technical project background
System monitoring of client networks and managed services.
Software deployments, patches, updates, and reporting.
Able to work on different schedules throughout the day, including weekends.
Basic Qualifications.
An Excellent attitude, looking to GROW and work as a team play.
8-10 years of work experience with helpdesk and technical project background
Experience with Microsoft Windows Desktop and Server Editions
Experience with user creation/management in Active Directory, Entra/Azur.
eADGeneral knowledge and experience with firewalls, routers, wireless networks, and security
eADGeneral knowledge and experience with firewalls, routers, wireless networks, and security
Familiar with productivity applications and networking under Microsoft Windows and MacOS
Experience with configuration, installation, and support of desktops
Experience with Microsoft Office 365 and Azure Virtualization
Experience working with Office 365 Business tenan.
A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a.
WatchGuard, Fortinet, SonicWALL, Firewall Experience a PL.
Capable of adapting and learning new technologies quick.
The ability to communicate technical ideas in simple ter.
A clean-cut appearance for virtual meetin.
ConnectWise Experience a PLUS.
A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a.
WatchGuard, Fortinet, SonicWALL, Firewall Experience a PL.
Capable of adapting and learning new technologies quick.
The ability to communicate technical ideas in simple ter.
A clean-cut appearance for virtual meetin.
ConnectWise Experience a PLUS.
Certifications.
One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS.
-500).
Employment Type: Full Time, Permanent
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What people at Suitable AI are saying
What Suitable AI employees are saying about work life
based on 12 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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