Receptionist

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide necessary documentation.
  
• Manage front desk operations, including handling guest requests and resolving issues promptly.
  
• Handle incoming calls, respond to queries, and direct them to relevant departments when necessary.
  
• Maintain accurate records of guest interactions, transactions, and correspondence.
  
• Ensure efficient office coordination by managing administrative tasks such as travel bookings (hotel & ticket) and EPABX maintenance.
  

Desired Candidate Profile

• 5-7 years of experience in a similar role with excellent communication skills in spoken English.
  
• Proficiency in computer operating systems, telephone operating systems, and basic computer applications like MS Office Suite.
  
• Ability to work effectively under pressure while prioritizing multiple tasks simultaneously.
  
• Strong organizational skills with attention to detail for maintaining accurate records and files.