Vice President - User Experience - Audience & Media Measurement Products (12-25 yrs)

Aim of the position :

This position leads product user-experience and design. The ideal candidate is someone highly collaborative and thrives in a fast-paced environment across a broad set of Audience and Media Measurement products. They will lead the UX team to success across research, ideation, conception, design, prototypes and testing across the product portfolio.

They possess a strong acumen for User Experience and UI design and combine that with a data-oriented mindset. They possess excellent communication skills to effectively articulate the problem space and the possible solutions to other stakeholders as a part of the product management team.

Responsibilities:

We are looking for a dedicated individual proficient in B2B SaaS product user experience and UI design. The solutions they produce will be customer-centric, will leverage qualitative data and feedback from Product, Customer Success, Engineering, and other stakeholders.

Successful candidates will:

- Be part of the product organization and will lead the charge for user experience and design for new product features that solve for client use-cases. You will understand the problem space, client workflow, ideate on solutions, and create initial mockups and prototypes when necessary to facilitate the best process - from feedback to final outcomes.

- Be comfortable leading discovery sessions and aggregating feedback from various stakeholders. You will be able to say "no" to wrong ideas and be comfortable taking risks.

- Leverage engagement data to help inform decisions and identify levels of risk associated with making experience changes.

- Have self-motivation and strong communication to work across product management, engineering, and customer success teams. Be comfortable working in a fast-paced environment with shifting priorities, ambiguous problems, and rapid iterations.

Key Responsibilities:

- Collaborate with other areas of the business, including product management and engineering to discover/define the best UX for new products and features that solve client problems (drive discovery) and ensure progression towards business KPIs

- Act as a bridge between product and engineering to find the best balance between best product experience and practical technical limitations (balance effort and perfection).

- Leverage product engagement data to make informed UX decisions - familiarity with product analytics tools such as Pendo, Heap etc. is a requirement.

- Refine and drive design philosophy, principles and guidelines through a design system oriented approach across products.

- Prepare and perform usability tests with users to gather direct feedback

- Manage the UX and Design functions for the product suite. This includes leading the team of designers including team meetings, reviews, personal development, mentoring and coaching. Be a contributor to the work while managing and mentoring the UX/Design team (player/coach role).