Student Advisory Services

Job description

3 YEARS EXPERIENCE MANDATORY

3 YEARS EXPERIENCE MANDATORY

JOB PURPOSE -

The role (Purpose) of an Associate is multi-dimensional and covers academic, career, and personal aspects to support students in their overall well-being and success throughout their educational journey.

An Associate would play a crucial role in helping students navigate the challenges and confusion associated in the search for a suitable university.

1) Associate would counsel and advise students, individually, on issues related to planning an academic program, choosing an educational or career goal.

2) This includes initial inquiry and application, financial aid, scholarship opportunities, Deposit and enrolment confirmation.

3) Associate would also support students in making career related decisions, assist students in the use of existing resources for learning about careers of interest to them and assist with programs and services related to placement activities.

RESPONSIBILITIES -

• Assist prospective students in the application process, including providing guidance on how to complete the application, collecting required documents, and submitting the application.
• Review and evaluate applications for admission, making decisions on the eligibility of prospective students based on established criteria.
• Provide guidance and assistance to prospective students in securing financial aid and scholarships.
• Communicate with prospective students throughout the enrolment process, providing updates on their application status, answering questions, and addressing any concerns.
• Connecting with prospective students to provide information and answer questions about the program and convert as Sale.
• Collaborate with other departments to ensure a smooth and seamless enrolment process for prospective students.
• Maintain accurate and up-to-date records and files on prospective students.
• Stay current on industry developments and trends and provide insight and recommendations to improve the /Admissions/Enrolment process.
• Email Communication whenever required.
• Sales Force Management - Managing Working/Nurturing/Opportunity pipeline.
• Act as a liaison between internal teams and students.
• Stay abreast of student recruitment trends and best practices.

DESIRED PROFILE-

MINIMUM QUALIFICATION

• Graduate Degree.
• Minimum 3 Years+ Experience.

ESSENTIAL SKILLS -

• Fluency in English & Hindi
• Excellent organizational and consultative skills
• Effective verbal/written communication skills
• Exceptional customer service skills
• Positive attitude and focused
• Ability to create urgency
• Obtain end-to-end brand and product knowledge

RELEVANT EXPERIENCE

• Ability to research, assess, identify the candidate.
• Ability to work on databases (CRM-SF).