Service CRM Professional

Streamfix Business management pvt ltd is looking for Service CRM Professional to join our dynamic team and embark on a rewarding career journey.CRM Strategy: Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs. CRM Software Management: Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team. Data Management: Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations. User Training: Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices. Customer Segmentation: Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts. Campaign Management: Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction. Analytics and Reporting: Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement. Integration: Collaborate with other departments to integrate CRM data with other business systems and processes. Customer Feedback: Gather and analyze customer feedback, using insights to enhance the overall customer experience. Automation: Implement automation processes within the CRM system to streamline workflows and increase efficiency.