Back office CRM Professional

PORWAL TEA COMPANY is looking for Back office CRM Professional to join our dynamic team and embark on a rewarding career journey.A CRM (Customer Relationship Management) Developer is a professional who specializes in designing, developing, and implementing CRM systems and applications. They work closely with stakeholders, such as business analysts and sales teams, to understand their requirements and create customized CRM solutions to meet their needs. Here are some key responsibilities of a CRM Developer:CRM System Development: The CRM Developer is responsible for developing CRM systems and applications using programming languages and development frameworks. They utilize CRM platforms, such as Salesforce, Microsoft Dynamics 365, or custom-built solutions, to create robust and scalable CRM systems.Customization and Configuration: The CRM Developer customizes and configures CRM systems to align with business processes and requirements. They create and modify CRM entities, fields, workflows, and business rules to capture and manage customer data effectively.Integration: The CRM Developer integrates CRM systems with other enterprise systems, such as ERP (Enterprise Resource Planning) systems, marketing automation tools, or customer support platforms. They design and implement data integration, API integrations, or middleware solutions to ensure seamless data flow and synchronization across systems.Data Management: The CRM Developer manages and maintains CRM databases, ensuring data integrity and accuracy. They design data models, create data migration strategies, and implement data validation rules to maintain high-quality customer data within the CRM system.Custom Development: The CRM Developer creates custom functionalities and features within the CRM system to address specific business requirements. They develop custom modules, plugins, or extensions using programming languages, such as JavaScript, C#, or Apex, to enhance the CRM system's capabilities.