Telecaller/TeleMarketing

Role: TelecallerTelemarketer is responsible for reaching out to potential customers over the phone to sell products or solicit donations. Here are some key responsibilities typically included in a Telemarketers job description:

Cold Calling:
Contacting potential customers using a given phone directory.
Using scripts to provide information about product features, prices, and benefits.
Customer Interaction:
Answering incoming calls from prospective customers.
Asking pertinent questions to understand customer requirements.
Persuading customers to buy by demonstrating how products or services meet their needs.
Sales and Record Keeping:
Recording customer information accurately in a computer system.
Keeping records of calls and sales.
Meeting sales quotas and facilitating future sales.
Handling Complaints:
Dealing with complaints or doubts to safeguard the companys reputation.
Following up on previous customers for potential sales.

Surveys and Feedback:
Completing customer surveys to obtain information about potential customers.
Skills and Qualifications:
Proven experience in telemarketing or similar sales/customer service roles.
Excellent communication and presentation skills.
Proficiency in relevant computer programs (e.g., CRM software) and telephone systems.
Patience and ability to handle customer rejection
Experience: Minimum 1 year as a telecaller

For more details, contact Jyosthna at 9440601700.