Senior Experience Designer

Position DescriptionPosition:Senior Experience DesignerDepartment:Learning – ProductLocation: Bangalore, IndiaReports To: Sr. Manager, Experience Design and Media
SAI360 – Who We Are

SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com.

Job Scope and Accountabilities:
This position is an integral part of the Creative Services and Product Design team,
working closely with peers in learning design, content strategy, product, project management, development, quality, and client success to design, develop, and implement new products for the SAI360 Learning solution library as well as customer-specific deliverables.

This role requires strong collaborative, brainstorming, and presentation skills to ideate, pitch, and create designs that deliver learner-centric experiences, whether the solution is traditional e-learning content, performance support, or offline/facilitated content.
Half-day overlap with U.S. EST time zone is expected.

Key Responsibilities:

• Design of online user experiences (courses, communications, etc.), as well as offline materials (policies, booklets, posters, fliers, etc) to support mature and complex client-customised learning program needs
• Concept development (mock-ups, prototypes, templates, style guides, and asset libraries) as necessary for new content products or product families
• Understanding of learning content products within our library, their use cases, and leveragability to create personalized, learner-centric experiences for specific customer programs
• Client and internal stakeholder presentations articulating design rationale
• Client or Library design components such as prototypes, page layouts, icons, illustrations, infographics, posters, social media assets
• Produce artwork and digital content as per style guides and briefs ensuring high quality standards and technical specifications are maintained
• Embrace the entire process of design, from initial concept through impeccable execution
• Onboard, train, and mentor new team members
• Drive positive process change within the team (help drive strategic initiatives / special projects, active contributor to communities of best practice)
• Complete other tasks as assigned, including, but not limited to:
• Vendor Management (SOW prep, creative direction, final delivery inspections)
• Reviewing/analysing competitive materials and design strategies
• Photo research, mood boards, colour correction, image compositing, illustrations, icons, technical diagrams, style guides
• Storyboard / interaction map development
• Preserving SAI and/or client brand integrity throughout product lines with guidance from both product and brand marketing leadership

Continuous Process and Skills Improvement

• Maximize working knowledge of design project types and workflows.
• Drive process improvements, innovation strategies, and continuous improvement to benefit the team and client.
• Organize and/or host knowledge shares with direct reports and Creative Services team as a whole.
• Document design processes; contribute to authoring or reviewing standard operating procedures.
• Use elements of agile/scrum methodology to design process, communicate effectively, and remove obstacles for project resources.

Qualifications and Experience Required:

• Strong foundation with typography, colour, composition, visual hierarchy and creation of compelling work
• Understanding of information design principles, usability, and the differences designing for online and offline products
• Demonstrated ability to lead design brainstorming and ideation conversations with internal and client-facing groups
• Scoping
• Thorough understanding of the publishing process including file preparation for print and web distribution
• Acute awareness of trends in design and popular culture and the ability to integrate them into the work as appropriate
• Experience designing for global audiences and related language support considerations
• Meticulous attention for detail
• Experience working in a corporate environment (major company or division of a large corporation)
• Ability to handle multiple projects at once while meeting deadlines

Education/Professional Qualifications:

• BFA in Design or relevant qualifications in related field and/or eight years equivalent design work experience
• Strong portfolio exhibiting a design point of view and polished execution for real-world clients
• Mastery of the standard creative and office software:
• Adobe Creative Suite (InDesign, XD, Photoshop, Illustrator, Acrobat, Figma)
• Office 360 (Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive)

• Familiarity / competence with the following tools a plus:
• Content Management System
• Project Management Workflow tools
• Adobe Creative Suite for media production (AfterEffects, Premier, Audition, Photoshop, Animator, etc.)
• XML, XHTML, HTML 5, CSS, CSS 3, Javascript
• AI prompting, workflow, and asset development

Interpersonal Skills:

• Demonstrable collaboration and communication skills—must be able to effectively articulate design rationale and communicate with both nontechnical and technical teams
• Versatile problem-solving
• Ability to gracefully accept and constructively offer feedback
• Desire and ability to work in a multi-disciplinary team environment
• Diplomacy
• Strong growth mindset – a willingness to learn new skills to evolve your work product and process
• Excellent organizational skills and the ability to manage workflow to ensure objectives and deadlines are achieved

Full commitment to conduct business with the utmost integrity and in full compliance with the law is essential.

SAI360 is an equal opportunity employer.

Why SAI360?

We pride ourselves on providing great employee programs that are centered on supporting the health, wellness, and ongoing training and development of our people within a flexible work environment. In the U.S., our competitive employment package includes health insurance and pet insurance to support your family no matter what it looks like. We offer both time off and quarterly wellness days for downtime to help our people refresh so we can all thrive. In our remote-first workplace, our people embrace the diverse ideas and work styles of global collaboration with the right tools to succeed in your role no matter where you are located. We offer competitive compensation, a bonus incentive plan, and a strong 401(k) match.

We are headquartered in Chicago and have locations throughout the U.S., and we operate across Europe, the Middle East, Africa, the Americas, Asia and the Pacific.

SAI360 is an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and can-do approach. Apply today and come join our team!


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