Manager - FM&Ops

The Manager - FM & Ops provides executive, administrative and development support to the FM Function

Manager - FM&Ops

• Bachelor s Degree / Hotel mgmt.
• 10 Years experience of managing FM, events & travel in a large organisation
• Must possess strong skills in being able to prepare PowerPoint presentations & excel MIS
  

FM, Admin
Managing all activities related to facility mgmt. like soft services, frontdesk ops, lunch services, pantry services, meeting rooms, courier, stationery, soft services, facility mgmt. at HO, plants
Maintaining cleaning schedule as per FM partner plan- daily, weekly, quarterly
Monthly review meeting with FM partner along with COE team
Act as a bridge between FM partner & internal customer
Evaluate monthly SLAs of FM partner
Partner with commercial team for any modifications in the contract agreement
Travel Management of incoming and outgoing staff
All FM/ Admin related vendor mgmt., invoice processing
Managing blue-collar HK staff attendance, discipline, grooming
Managing activities towards employee engagement
Quarterly internal customer feedback CSAT on Food, Housekeeping, travel
Project admin support for vehicles, guest houses, offices (shortlisting, selecting, on-boarding, oprns. & termination)
Events & Engagement
Managing & organizing company events (off-sites, internal, external, residential, festivities)
Managing event related tasks like printing, procurement (trophies, certificates, mementos etc)