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Information Technology Professional
Stefanini
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing.
- Very experienced in creating installations from scratch, not just re-packaging, through the entire lifecycle from gathering requirements to delivery.
- Work with internal development teams to understand and be an SME on how best to deliver required functionality.
- Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications.
- Provide IT application operations, support, and troubleshooting of technology issues including desktop application components.
- Execute an integrated approach to large applications and technology platforms design, architecture and implementation
- Good knowledge of development life cycle.
- Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
- Deliver and respond as per service levels defined with the customers.
- Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarifications are required.
- Gather the errors/problem documentation of the application by the application testers.
- Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
- Remotely Package and Test Applications
- Performing Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
- Ensure that the package complies with all client Standards
- Develop a process for Packaging incorporating the best practices
- Handle client escalations for any production issues.
- Provide training on new tools to junior level employees for better quality and production.
Job Requirements
Details:
- Must have 7+ years of expertise IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Installshield, PACE etc.,
- Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance
- Must work consistently to a very high standard even under high-pressure situations and meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging, including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc.,
- Auto Assessment using compatibility test tools for Windows transformation projects.
- Very good scripting skills in VBS, Wise Script, batch & PowerShell scripting.
- Resolution of issues related to the packages with Team members and Clients.
- Good Knowledge on ITIL.
Based on Experience
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Employment Type: Full Time, Permanent
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based on 230 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Stefanini Benefits
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