Branch Manager -Telesales Voice process

Manage a team of 100-130 callers and team leaders to achieve targeted goals • Recruit and Train the team on Product and Telesales techniques • Manage Productivity and Performance of telesales agents and team leaders • Close sales from leads generated by the team members • Manage operational and back-end activities • Prepare MIS Reports and Manage Database Sourcing and Utilization • Bachelors degree in marketing, human services or similar field. • Previous experience working as a Health Insurance Branch Manager. • Experience in telesales preferred. • Strong managerial and sales skills. • Ability to multitask. • Good verbal and written communication skills. • Ability to work well under pressure. • Ability to write and present reports. • Strong organizational skills.