Data Analyst

Data and Sales Operations Analyst

Role & responsibilities

• Data Collection and Cleaning: Gather, clean, and prepare data from various

sources, including Salesforce CRM and Ozone Tele Dialler, ensuring accuracy and

consistency.

• Data Analysis: Conduct preliminary data analysis to identify trends, patterns, and

insights that support sales strategies.

• Reporting: Create reports and dashboards to visualize data findings, presenting

them to senior analysts and sales teams for informed decision-making.

• Support product managers: Assist PMs in defining business problems and

identifying key performance indicators (KPIs) relevant to sales operations.

CRM Management: Maintain the Salesforce CRM system, ensuring data integrity,

optimizing workflows, and managing user access.

• Sales Analytics: Develop and maintain sales analytics reports that provide

actionable insights into sales performance metrics such as revenue growth, win

rates, and sales cycle length.

• Process Improvement: Identify opportunities for process enhancements within

sales operations to improve efficiency and effectiveness.

• Collaboration with Sales Teams: Work closely with the sales team to support

strategic planning, assist in forecasting, and contribute to the development of

sales strategies based on data-driven insights.

Preferred candidate profile

• Technical Skills:
• Proficiency in SQL for data extraction and manipulation.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with Salesforce CRM functionalities.
• Analytical Skills:
• Strong foundation in statistics and data analysis techniques.
• Ability to interpret complex datasets and translate findings into actionable

recommendations

• Communication Skills:
• Excellent verbal and written communication skills for presenting findings

to stakeholders.

• Ability to collaborate effectively with cross-functional teams.

Qualifications

• Bachelors degree from IITs/NITs/BITs
• Previous experience in a data analysis or sales operations role is preferred but

not mandatory.

Ideal Candidate

The ideal candidate is detail-oriented, possesses strong analytical skills, and has a

passion for leveraging data to drive business success. They should be comfortable

working in a fast-paced environment and eager to learn from experienced analysts while

contributing to the overall efficiency of the sales operations team.