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1 Nagarro Staff Consultant Job
Staff Consultant (Business Analyst - ServiceNow)
6-11 years
₹ 16 - 31L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Remote
1 vacancy
Staff Consultant (Business Analyst - ServiceNow)
Nagarro
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
REQUIREMENTS:
- Experience: 6+ Years
- Conduct in-depth analysis of existing business processes and workflows, working closely with stakeholders to identify pain points, inefficiencies, and areas for improvement.
- As a ServiceNow Business Analyst, you will be responsible for analyzing, designing, and implementing efficient and effective business processes within the ServiceNow platform.
- Collaborate with clients, end-users, and project teams to gather business requirements and translate them into ServiceNow functionality.
- Design and develop innovative business process solutions within the ServiceNow platform, utilizing best practices and industry standards. Create process documentation, including workflow diagrams, user stories, and functional specifications.
- In-depth knowledge of ServiceNow platform capabilities, including its various modules (ITSM, ITOM, HR, CSM, etc.)
- Strong understanding of business process management principles and methodologies.
- Experience with ServiceNow configuration, including workflows, forms, notifications, and user interface customization.
- Excellent analytical and problem-solving skills, with the ability to identify process gaps and propose effective solutions.
- Strong project management skills, with the ability to handle multiple priorities and meet deadlines.
- Knowledge of ITIL and IT service management processes is desirable.
RESPONSIBILITIES:
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro s offerings.
Bachelor s or master s degree in computer science, Information Technology, or a related field.
Employment Type: Full Time, Permanent
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What Staff Consultant at Nagarro are saying
Rating based on 54 Staff Consultant
reviews
Anonymous · Technology / IT
in Gurgaon / Gurugram
Likes
Work life balance is fine in my team
Dislikes
Quality of work as per the expectation not met
Read 54 reviewsStaff Consultant salary at Nagarro
reported by
221
employees
with 6-11
years exp.
₹9.5
L/yr - ₹32
L/yr
95%
more
than the average Staff Consultant Salary in India
View more details
What Nagarro employees are saying about work life
based on 4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Nagarro Benefits
Submitted by Company
Comfortable work environment Job bike Training and Development Attractive Employee Discounts Precautionary offers
Submitted by Employees
View more benefits 
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Nagarro Gurgaon / Gurugram Office Location
Gurugram Office
Nagarro Software Pvt. Ltd., Plot No. 14, Sector 18, Electronic City, Udyog Vihar
Gurugram
Haryana 122015
Haryana 122015
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