Human Resource Manager

About Company:

Established in 2015 in Sector 62, Noida, SS Technology Pvt Ltd specializes in tele-sales for USA and UK markets, delivering exceptional tele-sales solutions with a focus on customer satisfaction and long-term relationships. Our core valuesIntegrity, Excellence, Customer Focus, Innovation, Teamwork, and Accountabilitydrive our operations. We offer services including outbound sales, lead generation, research, customer retention, and cross-selling campaigns. Our dynamic and collaborative work culture fosters innovation, learning, and career growth, ensuring a supportive environment for all employees.

Job Description – Human Resource Manager

We are hiring for the HR Manager role, who will be responsible for overseeing and managing all HR functions, including recruitment, employee relations, performance management, and compliance. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for creating a positive and productive work environment.

Responsibilities:

• Assist in the development and implementation of human resource policies
• Working with the talent acquisition team, issue offers of employment and contracts, ensuring compliance regarding right to work.
• Lead the recruitment process for BPO profiles.
• Undertake tasks around performance management
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits, and organizing team-building activities
• Respond to human resources-related inquiries.
• Assistance with payroll processing.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Monitor employee morale and company culture.
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
• Conduct exit interviews and recommend corrective action if necessary.
• Provide support to employees in various HR-related topics.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience (4+ years) in HR management or HR operations.
• Strong understanding of recruitment, performance management, and employee relations.
• Ability to manage and motivate teams, set performance goals, and drive results.
• Excellent organizational and communication skills.

Work details:

- 5 days working (onsite).

- Open to work onsite in Noida Sec 62.

- Immediate joiner required.

- Monthly CTC upto 50k