Tele Caller

Role & responsibilities

1. Make outbound calls: Contact customers and prospects to promote our jewelry products, provide information, and address queries.

2. Generate leads: Identify potential customers, generate leads, and follow up on inquiries.

3. Meet sales targets: Achieve monthly sales targets by promoting our jewelry products and providing excellent customer service.

4. Build customer relationships: Develop and maintain strong relationships with customers to ensure repeat business and referrals.

5. Stay updated on products: Familiarize yourself with our jewelry products, features, and benefits to effectively communicate with customers.

6. Maintain records: Accurately record customer interactions, sales, and feedback using our CRM system.

7. Collaborate with the team: Work closely with the sales and marketing teams to achieve common goals and objectives.

Preferred candidate profile

1. Education: High school diploma or equivalent required; degree in Marketing, Sales, or a related field preferred.

2. Experience: 1-2 years of experience in telesales, customer service, or a related field.

3. Communication skills: Excellent verbal and written communication skills.

4. Sales skills: Proven sales skills and ability to meet sales targets.

5. Product knowledge: Familiarity with jewelry products and industry trends (desirable).

6. Technical skills: Proficient in CRM software and Microsoft Office.

7. Language skills: Fluency in English and local languages (if applicable).

Perks and benefits

Incentive

ESIC

EPFO

Gratuity

Leaves