Product Implementation Consultant

Who are WE?.
At Spyne, our mission is to revolutionize automotive retailing.
Every year, 52 million cars are sold in the US, for a combined worth of $1700 billion, and, valuing the used-car market at $1000 billion.
Our new-age, Generative AI-powered solutions are designed to transform the car visuals into premium studio visuals.
Dealerships & marketplaces across the US & Europe, are able to better engage their online visitors, driving greater customer showroom visits, and eventually sales.
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Spyne aims to expand into additional software segments within the used-car market, addressing the specific needs of dealerships.
Leveraging our go-to-market strategy, we plan to cover all aspects of the dealer journey, from acquiring and appraising cars to listing, marketing, selling, and managing customer relationship.
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The Spyne team, located in Gurugram, India, aims to be the leading software provider in the used-car market.
Supported by top investors like Accel Partners and Storm Ventures, as well as experienced founders, we believe in revolutionizing Digital Production for greater efficiency and intelligen.
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Know more about us h.
ere:Yourstory https://bit.ly/3LX.
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What are we looking.
for?.
We are seeking a dedicated and detail-oriented Product Implementation Consultant to join our team.
In this role, you will manage the deployment of our solutions for new customers, ensuring a seamless implementation experience.
Acting as the primary point of contact during the implementation phase, you will collaborate with customers to tailor our product to their specific needs, enabling them to achieve their business goals effect.
ively..
What will.
you do?.
Act as the primary point of contact during the implementation phase, managing the deployment of solutions for new cu.
stomers.Collaborate with customers to understand their business needs and translate them into tailored implementatio.
n plans.Configure and customize the product to meet client-specific requi.
rements.Work closely with the Product and Engineering teams to ensure technical compatibility and resolve any integration cha.
llenges.Develop and deliver training sessions and documentation to empower clients to fully utilize the.
product.Analyze customer data and processes to recommend best practices and optimize product perf.
ormance.Identify opportunities to automate processes or propose new product features to improve customer o.
utcomes.Provide technical support during implementation, including troubleshooting and de-escalating.
issues.Ensure timely project delivery while adhering to customer satisfactio.
n goals..
What you m.
ust have?.
Bachelor's/Masters degree with 3-4 years of experience in product implementation, consulting, or a similar customer-fa.
cing role.Experience working with international clients, particularly in the US, is an.
advantage.Strong problem-solving and project management skills, with excellent attention.
to detail.Exceptional written and verbal communication skills i.
n English.Hands-on experience with tools such as HubSpot and Freshdesk; familiarity with other CRM or support tools.
is a plus.Demonstrated technical acumen and ability to understand and implement product configurations and.
workflows.Willingness to work in US shift timings to support globa.
l clients..
Why.
join Spyne?.
We are a young start up with an average age of employees.
as 25-26 yrsEven during â"great resignationâ" period, we had near-zero attrition that speaks volume a.
bout cultureWith the rating of 4+ on glassdoor, we are one of the top rated AI.
Tech companyBest Male-Female ratio among in the AI t.
ech industryHave all best-in-class employee supportive policies, as per g.
ovt mandatesWe are obsessed about delivering best customer experience with utmost cl.
ient delight.
Talk to us to f.
ind out more!We are in the growth stage.
It's the best time to enter and grow 10X+ times with.
the company..