Upload Button Icon Add office photos
filter salaries All Filters

39 SPRINKLR Jobs

SPA/ APM

2-5 years

Gurgaon / Gurugram

1 vacancy

SPA/ APM

SPRINKLR

posted 2mon ago

Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions.

With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.

Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises ? global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description.

What Youll Do.

As an SPA/APM, you will be responsible for leading the product design and development process for the Contact Center team from ideation to launch.

Your day-to-day responsibilities will include:.

Carrying on familiar design responsibilities in the beginning to understand current offerings, gradually owning product responsibilities as you become more familiar.

Collaborating with clients, product leaders, and engineers to conceptualize, design, and ship products and customers.

Creating product requirements and designs and shipping them while aligning with the needs of our customers.

Interacting with clients to understand their problems and provide solutions through product or best practices.

Conducting market research and staying up to date with industry trends to inform product decisions.

Identifying opportunities for innovation and stand-out from competitors in the market, presenting product ideas and designs to stakeholders.

What Makes You Qualified.

Proficiency in product thinking the process as well as the visual outcomes.

A portfolio or a presentation deck which showcases relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints.

A bachelors or masters degree in engineering/design or a related field.

2-3 years of experience of working in the industry, shipping products Experience collaborating with cross-functional teams and clients.

A knack for systems thinking You understand how complex systems (especially involving humans) work and how they can be influenced via product design.

Strong communication and presentation skills.

A passion for innovation and creating products that make a difference.

Why You'll Love Sprinklr:.

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.

At Sprinklr, we passionately, genuinely care.

For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier.

Our vision is to be the worlds most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brands digital transformation.

Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world.

At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing.

We empower each Sprinklrite in the journey toward achieving their personal and professional best.

For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace.

We have continuous learning opportunities available with LinkedIn Learning and more.

EEO Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

We value and celebrate diversity and fervently believe every employee matters and should be respected and heard.

We believe we are stronger when we belong because collectively, were more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

See also Sprinklrs EEO Policy and EEO is the Law.


Employment Type: Full Time, Permanent

Read full job description

SPRINKLR Interview Questions & Tips

Prepare for SPRINKLR roles with real interview advice

Top SPRINKLR Interview Questions

Q1. You are blindfolded and 10 coins are placed in front of you on the table. You are allowed to touch the coins, but can’t tell which way up t ... read more
View answers (2)
Q2. Minimum Time To Solve The Problems There are 'N' number of subjects and the ith subject contains subject[i] number of problems. Each problem ... read more
View answers (5)
Q3. Maximum of All Subarrays of Size K You are given an array “A” of N integers. Your task is to find the maximum element in all K sized contigu ... read more
View answers (5)
View all 85 questions

What people at SPRINKLR are saying

What SPRINKLR employees are saying about work life

based on 307 employees
79%
89%
79%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

SPRINKLR Benefits

Submitted by Company
Compensation & Equity
Health & Wellness
Holiday & Flexible PTO
Learning & Growth
Submitted by Employees
Work From Home
Free Food
Cafeteria
Health Insurance
Team Outings
Job Training +6 more
View more benefits

Compare SPRINKLR with

Freshworks

3.5
Compare

Zoho

4.3
Compare

HCLTech

3.5
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

LTIMindtree

3.9
Compare

Tech Mahindra

3.6
Compare

Infosys

3.7
Compare

Persistent Systems

3.5
Compare

Mphasis

3.4
Compare

Thomson Reuters

4.1
Compare

Oracle Cerner

3.7
Compare

R Systems International

3.3
Compare

Chetu

3.2
Compare

Onward Technologies Inc

3.2
Compare

Temenos

3.3
Compare

Globant

3.9
Compare

Ebix Software India

4.1
Compare

Amadeus

4.0
Compare

UKG

3.2
Compare

Similar Jobs for you

Business Development Executive at Raudra Technocrats Private Limited

Ahmedabad

3-7 Yrs

₹ 5-8 LPA

Design Teacher at Lancers International School, Gurgaon

Gurgaon / Gurugram

3-8 Yrs

₹ 3-7 LPA

Architect at Confiance Infratech Management Pvt Ltd

Bhubaneswar

5-9 Yrs

₹ 7-11 LPA

Architect at SNR Avenues

Hyderabad / Secunderabad

2-5 Yrs

₹ 4-7 LPA

Human Resource at MEDICA SUPERSPECIALITY HOSPITAL

Kolkata

1-5 Yrs

₹ 4-8 LPA

Professional at Code Planet Technologies Private Limited

Jaipur

1-3 Yrs

₹ 4-8 LPA

Sales & Marketing at Achyut Labs

Ahmedabad

2-7 Yrs

₹ 4-9 LPA

AM Human Resource at Transcode Solutions

Hyderabad / Secunderabad

2-5 Yrs

₹ 6-9 LPA

fresher at RD Public School

Betul

0-3 Yrs

₹ 8-15 LPA

Graduate Civil Engineer at SHANASH INFRASTRUCTURE

Chennai

3-9 Yrs

₹ 5-11 LPA

SPRINKLR Gurgaon / Gurugram Office Location

View all
Gurgaon Office
902 Iris Tech Park, Sector 48, Gurgaon, India Gurgaon

SPA/ APM

2-5 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com

Associate Operations Engineer

0-2 Yrs

Bangalore / Bengaluru

14d ago·via naukri.com

Release Manager

0-4 Yrs

Gurgaon / Gurugram

15d ago·via naukri.com

Marketing Operations Manager - Senior

3-6 Yrs

Bangalore / Bengaluru

20d ago·via naukri.com

Customer Program Manager

10-15 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Managed Services Consultant (CRM)

2-6 Yrs

Gurgaon / Gurugram, Bangalore / Bengaluru

1mon ago·via naukri.com

Technical Program Manager

5-10 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Sprinklr - Technical Program Manager (9-20 yrs)

9-20 Yrs

Gurgaon / Gurugram

1mon ago·via iimjobs.com

Sprinklr - Customer Program Manager (10-20 yrs)

10-20 Yrs

Gurgaon / Gurugram

1mon ago·via iimjobs.com

Lead/Principal Technical Program Manager

12-16 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com
write
Share an Interview