Head Delivery

Summary of the position The incumbent would lead multiple technical project teams and would have managers reporting to him / her. The Delivery Director would set up new technology teams as well as run existing project teams for various BFSI clients across geographies.

This would be a techno-functional-leadership role requiring a deep understanding of domain, technology, delivery processes and expertise in Reg-Tech-Financial Crime Management.

Job Responsibilities -

Complete ownership of project during the entire lifecycle Team / Product / Scope / Delivery milestones / Project Timelines.
Responsible for projects right from project kick-off to project completion and client sign-off.
Work with multiple stakeholders like Customers, Sales, Engineering, External partners etc.
Ability to plan project delivery pipelines, manage clients and other stakeholder project delivery expectations.
Engage in client discussions to understand requirements and define scope and develop implementation and delivery plans.
Building and maintaining strong client relationships is a key aspect of the role.
Identify and mitigate risks is inherent to project management.
Identifies areas for process optimization and works collaboratively with teams to implement improvements that enhance efficiency and effectiveness.
Strategize to align project delivery with the overall goals of the organization.
Must have a deep understanding of team members skills and expertise to match them with the right projects.
Provide functional and technical leadership when required to both internal and external stakeholders.
Plan, Schedule, monitor, review, and report project delivery status.
Responsible for all process documentations pertaining to the project. Provide MIS reports to the leadership and client whenever required.
Improve customer experiences and follow high levels of ethical practices and standards.
Negotiation skills are vital for managing client expectations, resolving conflicts, and securing resources.
Job Requirement -
Educational qualification - B-Tech / M-Tech in Electronics, Computer Science, IT etc. or masters in computer applications
15-20 years of deeply involved experience in IT Services or IT Products in Delivery, Customer facing / Team lead / Project management delivery process owner roles.
Strong knowledge of Java, J2EE technologies and databases like Oracle, MS-SQL etc.
Knowledge / Experience in BFSI / AML domain would be preferred.
5+ years of hands-on experience in any of the above technology or domain would be an added advantage.
Working knowledge of MS office Word / Excel / Power point
Understanding of project life cycles. Has independently handled software projects with a medium sized team with a strong focus on SLAs.
High level of commitment
Excellent communication skills (Verbal & Written)
Abilities to build and lead teams.
Candidate should be open to travel (within Mumbai, Domestic & International both)
Candidate should be adaptive and flexible to work with clients from different geographies.
Valid Passport is must.