52 Spectraforce Technologies Jobs

Sr. Manager Technology is responsible for monitoring the efficiency and performance of the company's technology and oversee the overall Information Technology Operations. He makes sure that the processes defined are adhering and working as per the policies designed to meet the requirement of security and compliance standards of the Organization.

KRAs (Technical)

• Managing and maintaining the overall IT infrastructure of the Organization.

• End user support as per the SLAs defined.

• Monitoring and measuring the performance of team members through metrices for the weekly reports.

• Handling escalations from the business stakeholders/Departments.

• Oversee the technological changes for the Organization.

• VAPT (Vulnerability and Penetration testing) / Security rating of the company.

• Automated Firewalls backup, Server backups, configuration backups.

• O365 security implementation, SPAM/Security policies to resist the SPAM.

• O365/SharePoint administration, MS Teams administration.

• Thorough understanding of end point security like Dell Carbon black and security policies.

• Technical understanding of Windows/Linux Server administration, Security hardening.

• MAC OS, iOS platform knowledge.

• A very good understanding of VOIP infrastructure and Telecom providers for the VOIP services. • Hands on to an ITIL/ITSM compliant tool like Fresh Service to manage and maintain the inventory.

• Knowledge of best security practices and tools to backtrack any security issues like Spamming/Phishing/email headers etc.

• VPN, IPsec tunnels, security policies implemented at Org level (may include URL filtration as well)

• Technical exposure to routers/switches/Access points and wireless technologies.

• Security patching, version control, Change management.

• Vendor management to choose the right product/services.

KRAs (Compliances)

• Prior experience to work and collaborate as an auditee for ISO 9001 -27001, GDPR, SOC2 Type 2, CPRA, and RFPs filling.

• Well versed with the security policies as per the ISMS standards.

• Main auditee for the internal/external audits for the Organization.

• Ambitious to map the controls with the defined security policies.

• Good writing skills to draft the policies and procedures.

• Maintain compliance documents archives and document libraries for different stakeholders/Departments in MS Teams, SharePoint/NAS.

• Maintain and review the access approvals/approval mechanism aligned with the polices.

• Maintain the physical security of IT Assets as per compliance and security standards.

KRAs (Team Management)

• A mentor to motivate the team by not only managing the team but showing them the path to achieve the Objectives defined by the Management.

• Working in a direction with a mutual goal set by the Management.

• Team player to guide the team for the betterment of the Department/Organization.

• Positive mindset to handle the conflicts and to guide the team members.

• A good speaker demonstrating the leadership qualities to motivate the team.

Desirable (Communication skills)

• Must have a fluent speaker to interact with the US folks and top management.

• Should have an advanced level writing and office grammar skills.

• Strong PowerPoint presentation skills to present the decks/business cases in the management meetings.

• Ready to represent the Department in the events/public meetings.

Additional skillsets: Microsoft Partnership portal management, Channel partnership management, Software licenses, Azure administration for D365, SendGrid for bulk email sending, mail chimp, MS Visio knowledge for layout diagrams.