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Specialist
International Flavors & Fragrances
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage travel bookings, cancellations, and amendments for clients.
- Coordinate with airlines, hotels, and other travel partners to ensure seamless execution of itineraries.
- Provide exceptional customer service by resolving employee queries and concerns promptly.
- Handle international ticketing processes efficiently.
- Handle VIP and group bookings.
- Analyze ticketing data to identify trends and areas for improvement.
- Maintain strict confidentiality about travel plans and follow company rules regarding travel.
- 0-3 years of experience in the travel industry (BPO/Call Centre/Travel Industry).
- Strong knowledge of booking systems and procedures.
- Excellent communication skills with ability to handle international calls effectively.
- Proficiency in creating customized travel using various tools Concur and BCD.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving skills and attention to detail.
- Industry Type: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Shifts: Open to any shift
- Education: Any graduate (preferably B.Com & MBA)
Employment Type: Full Time, Permanent
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Rating based on 5 Specialist
reviews
Anonymous · Finance
in Hyderabad
Work life balance is not good, career growth opportunities are for those who are managers favourite only. Very egotistical manager not providing any momentum to another team or giving career growth opportunities.
Not advisable for honest and obedient people
Read 5 reviewsSpecialist salary at International Flavors & Fragrances
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International Flavors & Fragrances Benefits
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