Spaulding Ridge - Senior Coupa Manager (12-15 yrs)

What You Will Do.

Job Title : Senior Manager, Coupa.

Location : Pune/Bangalore.

Work : Hybrid.

Ideal candidates will be able to :

- Help customers focus on their goals and drive the implementation towards a successful, on-time implementation.

- Engage and Lead customers in enlightened business need discussions versus feature/function basics.

- Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer's business needs.

- Create and/or improve implementation templates, training and presentations.

- Familiar with Procure-to-Pay Process Transformation, Supplier Relationship Management including Contract Management, and Spend Management Solutions.

- Collaborating and working effectively with consultants in different practices and help to build the offshore team capabilities in providing an integrated service delivery.

- Act as a subject matter Coupa expert providing knowledge and technical expertise.

- Train and support fellow team members to expand Coupa offering.

- Understanding of fundamental principles of P2P including spend and commodity taxonomies, requisitioning, PO generation, receiving and invoice processing.

- Experience with AP automation including Procurement, Invoicing, Expenses, and Supplier Management, eInvoicing, scanning and workflow, online tracking, reporting capabilities, electronic invoice user interfaces, supplier networks.

- Ability to configure, develop, and troubleshoot RESTful APIs and flat file-based integrations for all master and transactional data between Coupa and backend systems.

- Ability to gather technical requirements and conduct sessions to design the integrations between Coupa and backend systems.

- Build and maintain data interfaces, ensuring accurate data flow between Coupa and external systems (API, flat files, middleware).

- Design and develop custom scripts, reports, and dashboards within Coupa to meet specific business needs.

- Administer and configure the Coupa platform, including system settings and process optimization.

- Manage API and sFTP integrations between Coupa and other systems (ERP, CRM, suppliers).

- Identify, analyze, and resolve complex technical issues related to the platform.

- Monitor, test, and implement new Coupa features and system updates.

- Collaborate with stakeholders to understand business needs and propose process improvements.

- Create technical documentation, and user guides, and conduct training sessions for operational teams.

Qualification :

- Bachelor's Degree or higher with Minimum 5 years of professional consulting or relevant industry experience.

- Experience : 12-15 years.

- Extensive knowledge of the Coupa platform, including its architecture, integration capabilities, and customization options.

- Coupa certification like Implementation Specialist / Coupa Procurement Management is added advantage.