Steward/Team Leader/Outlet Manager-Magnolia Bakery-Bengaluru/Mumbai

Job description:

Experience in Handling International Brand Product and F & B service Background, Hotel Management Diploma or Degree Mandatory, Good Communication skills, Handling minimum 8-10 people in shift.

ROLES & RESPONSIBILITIES

* Managing the outlet

* Outlet maintenance

* Inform the problems occurred to the senior

* Report the default area, equipment & follow up to get it fixed

* Manage inventories

* Interact with customers

* To come up with better idea in decreasing the amount of wastage

* Support employees to maximize revenue generation & enhance the customer experience

* Promote the brand through word of mouth

* Promoting new products

* Training the employees on product knowledge

* Cooperate with all departments to represent outlet operations

* Responding efficiently to customer complaints

* Maintain quality & Consistency of guest experience

*Actively manage the operations

* Coordinate with FOH & BOH for in house operations

* Maintaining a positive working culture for all team members

* Overseeing the discipline of staff

* Regularly check the quality and the day dots of products

* organize the shifts

* Make sure the safety regulations are followed up in the outlet

* To make sure the outlet & washrooms are hygiene & clean

* Make sure each and every one is greeting the guest

* Make sure all the staff is aware of product knowledge

* To make sure the stock requisition is placed before the time given

* To make sure the cash deposition is done on the given days

* To make sure the joining formalities and salaried accounts are done for new joined staff

* Ensure the equipment's are working in good condition and maintained properly

* To make sure the display is as per the standards

* To make sure all the lights and music is on when operational

* To make sure to upload the product status every day on cug mobile

* To make sure all the name tags are available in outlet

* To make sure upselling is being done in outlet Roles and Responsibilities

Perks and Benefits

• Target Based Incentives.
• Food Allowance
• All Statutory benefits.
• Medical Insurance