Operations Business Analyst

Operations Business Analyst

Job description

As an Operations Business Analyst, and a key member of the Company Operations team, you will primarily collaborate closely with the operations and Tier 3 team on data analysis & operations team improvement projects. These projects will be designed to improve operational insight through improved reporting and efficiency through automation.

Essential skills

• Key Skilled in Python, SQL, and Advanced Excel
• Passion for business intelligence and customer data analytics
• Experience with data modeling, data pipelines, and dvanced queries
• Experience working with CSV, FTP, Restful APIs, S3 and other distribution channels to source data.
• Exposure to VoIP concepts
• Exposure to basic networking concepts

Key responsibilities include:

• The resource should operate during US hours or at least ½ day overlap (9am-12pm ET)
• Support and debug data load errors during US hours
• Support inhouse developed reports, analytical scripts, tools, excel reports, and data exploration initiatives.
• Engage with internal & external technical teams to systematically ingest, evaluate, and create valuable data assets.
• Apply robust data quality rules to systemically qualify data deliveries and guarantee the integrity of financial datasets.

Education

UG: BCA in Computers, B.Tech/B.E. in Electronics/Telecommunication, Information Technology, Computers, Any Graduate