System Specialist (CCNA/CCNP/CCN)

Design solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Windows operating systems, servers, virtualization and cloud technologies.

• You will build and manage web, virtual, and client server environments for an enterprise environment.
• You will maintain the operations of all virtual, web, and client and server systems to ensure availability.
• You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
• You will leverage optimization techniques to maximize the efficiency of all computer systems.
• You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
• You will train the technical support team on solving common system-related problems
• You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
• You will work with third-party vendors and consultant on developing system-specific skills
• You will evaluate new technologies to meet business needs or to solve business problems
• You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
• You will devise and ensure implementation of system policies
• You will perform server performance and capacity management in order to maintain the sizing requirements for customers

• Good communication (written and spoken) and interpersonal skills.

• Min. Experience of 3 to 5 years in NOC environments supporting multiple customers & complex networks in a 24x7 environment.

• CCNA/CCNP/CCNA-security-- security or Routing & Switching stream certifications.

• Good understanding & hands-on experience with configuring & troubleshooting Palo Alto, Cisco ASA Firewall, Checkpoint, datacenter switching.

• Hands on experience in configuring and troubleshooting ACLs, Network Address Translation (NAT) and Site-to-Site VPNs.

• Good understanding of LAN/WAN technologies, Load balancers, F5 in particular, IP subnetting and TCP/IP model.

• Highly motivated & Self driven with a proven ability to perform multi-tasking.

• Should be able to Analyze and suggest solutions/designs for customer requirements.

• Good in creating and maintaining relevant technical documentation.

• Preferred to have skills in Spine & Leaf Technologies from Vendors like Cisco, Apstra, Arista

• Upgrade code on network devices.

• Implement connectivity solution & issue with different customers.

• AWS: Working knowledge on VPC, Transit Gateway, Security Group Network Load Balancer, Endpoint gateway and Direct connectivity .

• Monitor network performance and troubleshoot issues using tcpdump and wireshark.

• Co-ordinate with vendor and other stakeholders to implement change.

• Change management - Planning and scheduling network activities.

• You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization
• You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.
• You will be working on market leading software for the telecommunications industry