The QA Specialist at Sophos IT Services is responsible for ensuring the quality and compliance of safety systems through rigorous testing, validation processes, and quality management activities. This role involves close
collaboration with development teams, business analysts, and clients to ensure that systems meet both
functional and regulatory requirements. The position requires a deep understanding of the pharmacovigilance (PV) domain and a commitment to delivering high-quality solutions. This is a remote role, offering flexibility and the opportunity to work from any location.
Key Responsibilities
1 Quality Assurance Planning
Develop and implement comprehensive QA plans and strategies for safety systems, aligning with industry best practices and company standards.
2. Test Case Development
Design, develop, and execute detailed test cases and scripts, ensuring thorough coverage of system functionality and compliance
3. System Validation
Conduct rigorous validation of safety systems, including functional, integration, and performance testing to ensure system reliability and
4. Defect Management
Identify, log, and track defects, working closely with development teams to ensure timely resolution and retesting of
5. Compliance Assurance
Ensure systems comply with regulatory requirements, such as GAMP 5, CFR Part 11, and other guidelines pertaining to drugs, biologics, vaccines, and medical
6. Risk-Based Testing
Perform risk-based testing to prioritize test efforts and ensure critical system components meet quality standards.
Prepare and maintain comprehensive QA documentation, including test plans, test cases, test scripts, defect logs, and test summary
Work collaboratively with project teams, including developers, business analysts, and clients, to understand requirements and ensure quality deliverables.
9. Continuous Improvement
Continuously improve QA processes and methodologies, incorporating lessons learned and best practices to enhance the overall quality of deliverables.
10. Client Liaison
Act as a liaison between project teams and client process owners to ensure project delivery meets quality standards and
11. Quality Management System (QMS)
Create, support, and maintain the Quality Management System, including company policies, procedures, work practices, and work
12. Quality Processes
Implement and support quality processes for both on-premises and hosted
13. Change Management
Oversee change management processes to ensure controlled implementation of
14. Internal and External Audits
Conduct internal audits and support external audits to ensure compliance and identify areas for
15. Safety System Implementations
Manage all aspects of safety system implementations, including business configuration, PLSR design, and system
16. Regulatory Compliance
Ensure compliance with FDA, EMA, and PMDA regulations for expedited and periodic reporting, including FDA cGxP, 21 CFR Part 11, EU Annex 11, and MHLW
17. Root Cause Analysis (RCA)
Perform root cause analysis on process deviations and manage quality
18. GAMP 5 and GxP Compliance
Maintain compliance with GAMP 5 guidelines and GxP
19. Business Process Review and Optimization
Conduct business process reviews and optimize processes to enhance efficiency and
20. Software/Systems Analysis, Design & Development
Engage in the analysis, design, and development of software and systems to ensure they meet quality and regulatory
21. CSV and Validation Expertise
Experience/ exposure to Computerized System Validation (CSV), US FDA 21 CFR Part 11, EU Annex 11, and GAMP
Experience of CSV Validation in core pharmaceutical industry is a
Develop validation documentation for pharmaceutical equipment, facilities, and computerized systems used in GLP, GMP
Ensure the CSV artefacts are in line with and meet regulatory
Project deliverables will include validation plans, specifications, test protocols, and standard operating procedures for systems, including enterprise IT applications.
To provide a planned approach for the implementation of CSV
Experience of handling QMS
Exposure to regulatory
22. Preferred Experience in Agile Development
Knowledge of working in tools like Jira, ServiceNow, HP ALM, and other EDMS tools .
Minimum Education Qualification, Specialized Knowledge, and Skills
Bachelor s Degree or equivalent, preferably in a science or information technology
Minimum of 5 years of professional experience in quality assurance, with specific experience in the pharmacovigilance (PV)
Experience in CSV, GAMP 5, CFR Part 11, and V model testing is
Technical Skills:
Strong understanding of QA methodologies, tools, and
Experience with test automation tools and
Familiarity with regulatory requirements and guidelines, including GAMP 5 and CFR Part
Proficiency in SQL and other relevant
Additional Skills: Strong analytical and problem-solving Excellent communication and collaboration
Commitment to delivering high-quality solutions and continuous
This remote QA Specialist role is essential in ensuring the quality and compliance of safety systems, contributing to the overall success of Sophos IT Services by adhering to stringent QA standards and regulatory requirements.