AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
56 Solventum Jobs
Technical Services Analyst
Solventum
posted 10hr ago
Job Role Insights
Key skills for the job
Job Description
- Providing Enterprise level product support to clients (internal and external) via phone and email.
- Resolving assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
- Documenting all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
- Maintaining status of issues in incident tracking system and performing appropriate follow-up on escalated issues.
- Participating in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
- Contributing to Knowledge Base in conjunction with the execution of issue resolution duties.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- BE/ BCA/ MCA, BSc (Computer Science) or related field 0-2 years experience either as a Product/Application Support Engineer for Enterprise Applications providing support to US or International Customers
- Excellent communication skills both written and verbal. Demonstrated strong customer service/support skills
- Knowledge of some or all of the following is required: Microsoft operating systems, networking and Internet technologies, databases including MS SQL, Oracle, MySQL, VBS/VBA, IIS/Apache, Java Scripting and Microsoft Office Suite
- Problem-solving skills with complex software installations of Enterprise applications Knowledge of Health Care Domain, Medical Transcription, HL7, HIS, Radiology Information System (RIS)
Core Competency
- Incident Management
- Experience in Health Care Domain (Preferably HIS)
- L2 Support, HL7, HIS and RIS
Technical Skills Required:
- Networking Concepts, Web Servers (IIS Apache)
- Database (DDL DML commands in MySQL, Oracel MS SQL)
- Programming Concepts (conditional statements, exceptions etc.)
- Debugging Skills Knowledge on webservices, DLLs, APIs HL7 (Optional) Radiology Information System (RIS), Health Information System (HIS), PACS, EMR, EHR (Optional) VB Scripting
Employment Type: Full Time, Permanent
Read full job description What people at Solventum are saying
Solventum Benefits
View more benefits
Compare Solventum with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
iEnergizer
Compare
Reliance Retail
Compare
IBM
Compare
LTIMindtree
Compare
Similar Jobs for you
Adobe Front-End Developer - Adobe Learning Manager Integration
2-3 Yrs
Bangalore / Bengaluru
Share an Interview