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21 Juniper Networks Software Engineer III Jobs

Software Engineer 3

2-7 years

Bangalore / Bengaluru

1 vacancy

Software Engineer 3

Juniper Networks

posted 16d ago

Job Description

As a Wireless TAC Engineer, you will play a crucial role in ensuring the success of our customers by providing technical support and resolving complex issues related to wireless networking. You ll become an expert in enterprise wireless and wired networks, contributing to the reliability and ease of use of our systems.

Responsibilities:

Technical Support:

  • Utilize your 2+ years of experience in a technical support role within a wireless networking or wireless security company (or equivalent education).
  • Troubleshoot and configure wireless access points.
  • Understand and work with Wi-Fi 802.11 networks.
  • Triage and resolve customer support escalations from multiple inbound channels.
  • Meet or exceed customer expectations regarding response quality and timeliness.

Network Management:

  • Build and maintain layer 2/3 network testbeds.
  • Reproduce customer issues and understand product features.
  • File tickets for identified bugs.
  • Analyze logs to pinpoint root causes.
  • Collaborate with developers to drive solutions.

Communication and Collaboration:

  • Participate in relevant meetings and discussions.
  • Provide status reports on ongoing tasks.
  • Ask insightful questions to improve processes and customer experience.
Qualifications:

Networking Knowledge:

  • Familiarity with Layer 2 and Layer 3 networking concepts.
  • Understanding of 802.11 Wi-Fi standards.
  • Juniper Router & Switch Certifications (a plus).

Educational Background:

  • bachelors or masters degree in Computer Science, Information Technology, Electronics, Electrical Engineering, or related fields.

Employment Type: Full Time, Permanent

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What Software Engineer III at Juniper Networks are saying

4.1
 Rating based on 23 Software Engineer III reviews

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Software Engineer III salary at Juniper Networks

reported by 248 employees with 3-9 years exp.
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₹16 L/yr - ₹32.5 L/yr
9% less than the average Software Engineer III Salary in India
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What Juniper Networks employees are saying about work life

based on 412 employees
86%
95%
80%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
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Juniper Networks Benefits

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Work-life balance
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Work From Home
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Team Outings +6 more
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Juniper Networks Mumbai Office Location

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Mumbai Office
Juniper, Unit N0 103, 1st Floor, Platina, Plot No C-59, G Block, Bandra Kurla Complex, Bandra East Mumbai
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