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Sutherland Global Services
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2 Sutherland Global Services Software Developer Jobs
Lead-Software Development
6-8 years
Hyderabad / Secunderabad
1 vacancy
Lead-Software Development
Sutherland Global Services
posted 8hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Keep management updated: Relay vital information in the form of timely and accurate reports
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
- Define Sutherland s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
- Take the lead: Monitor calls/chats/e-mails as per defined sample plan and targets; report out any ZT cases and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive quality awareness and improvement initiatives across program
- Qualifications & Experience:
- Bachelors or Masters degree in Computer Science, Engineering, or a related field.
- Extensive experience in AI so
Employment Type: Full Time, Permanent
Read full job descriptionSutherland Global Services Interview Questions & Tips
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What Software Developer at Sutherland Global Services are saying
Rating based on 15 Software Developer
reviews
Anonymous · Engineering - Software & QA
in Sriperumbudur
Everyboby like that company of process and always good looking...Work for pieceful place .....in chennai ...so that
- Salary - Excellent
No I'm always like that.....company .....I can't unlick it... that's it
Software Developer salary at Sutherland Global Services
What Sutherland Global Services employees are saying about work life
Sutherland Global Services Benefits
Worklife Balance Perks & Bonuses Employees Allowance Paid Vacation Food Vouchers Health insurance 
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Sutherland Global Services Hyderabad / Secunderabad Office Location
500089
