Softpath Technologies - AWS Cloud Operations Engineer - Serverless Architecture (3-5 yrs)

Role : AWS Cloud Operations

Exp : 3 -5 Years

Location : Pune

N/P : Immediate joiners

Role Description :

As AWS Cloud Operations Engineer you will be working as technical support engineer for a portfolio of Digital Products using Serverless architecture

Operational Support :

- Hands on technical troubleshooting, issue investigations and resolution of Production incidents for AWS cloud-based applications

- Provide L2 and Preliminary L3 support for cloud-related incidents and problems, resolving issues on-time to minimize downtime

- Collaborate with the Cloud Operations Manager and other teams to resolved incidents and respond to stakeholders

Cloud Infrastructure Management :

- Collaborate with cross-functional teams to deploy, and maintain cloud-based solutions that meet performance, security, and scalability requirements

- Monitor cloud infrastructure to ensure optimal performance and availability while identifying and addressing potential issues

Deployment and Automation :

- Implement Infrastructure as Code practices using tools like Terraform, CloudFormation, or equivalent

- Automate provisioning and deployment of cloud resources

- Maintain and fix CI/CD pipelines to streamline application deployment and updates

Monitoring and Optimization :

- Monitor and analyze cloud resource usage patterns, identifying opportunities to optimize costs and resource allocation

- Collaborate with development teams to identify and address performance bottlenecks and optimize application performance

Documentation and Knowledge Sharing :

- Maintain accurate and up-to-date documentation of cloud architecture, configurations, and runbooks

- Share knowledge and best practices with team members to promote continuous learning and improvement

Education & Experience :

- University degree in Information technology, engineering or equivalent

- Minimum professional experience 3 years in supporting applications AWS Cloud services

- Proficiency in at least one major cloud platform (AWS, Azure, Google Cloud) and associated services

Technical skills :

Mandatory :

- Troubleshooting issues in solutions implemented on AWS Cloud and Serverless Architecture

- Good experience in Python.

- Implement monitoring, alerting, and reporting of cloud Platform availability, and performance.

- In depth knowledge on Cloud Watch, Cloud Trail

- Experience with Infrastructure-as-code toolchain like AWS Cloud Formation/CDK/Terraform or similar

- AWS Key Services like IAM, Control Tower, Certificate Manager

- Strong hands-on knowledge on AWS services : RDS, S3, Cognito, Kubernetes

Nice to have :

- DevOps and agile ways of working with experience on ticketing tool JIRA (preferred), BMC Remedy, ServiceNow etc.

- Setting up & managing CI/CD toolchain like Gitlab (preferred), Jenkins or similar in large projects

- AWS Technical certifications - Solution Architect Associate