ServiceNow Architect(Client Location)

in• 8+ years Hands-on ServiceNow with 3+ years on OM, SPM is a plus.

• Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with

practical experiences (with practical experiences)

• Portal management and customization
• Excellent knowledge of the ServiceNow Platform and its core features (main applications,

shared capabilities, CMDB…).

• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Excellent product roadmap awareness
• Experience with Application and Data model designs
• Good knowledge of CSDM

Professional Skills (Methods & Processes):

• Knowledge of Ordering and SPM processes
• Knowledge of Sales processes
• Strong problem-solving skills
• Designing and prototyping skills, transforming ideas into solutions leveraging SN product

capabilities

Soft Skills

• Team player: you will be a key asset to the team and need to be willing to support and jump

in when things get complicated

• Proactive: Propose help and assistance in design activities, detect room for improvement

and look for optimizations

• Excellent communication: ability to explain complex topics to a non-IT audience, active

listening and supportive attitude

• English: Excellent.