Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Snow Planet

Compare

5.0

based on 1 Review

99 Snow Planet Jobs

Senior Staff Software Engineer

Service Now Planet

5.0

based on 1 Review

2-7 years

Hyderabad / Secunderabad

1 vacancy

Senior Staff Software Engineer

Snow Planet

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Medical Coding Healthcare Machine Learning Order Management System CRM Financial Services

+ 3 more

Job Description

Team :

Customer and Industry Workflows (CIWF) Engineering Team in ServiceNow is responsible for developing Sales & Order Management (SOM), Customer Service Management (CSM), Field Service Management (FSM) and Industry Vertical Products (Financial services, Healthcare, Telco etc.) using ServiceNow platform and cutting-edge technologies like Machine Learning, Agent Intelligence, chatbot, service catalog, workflow, real-time tracking of services.

To sustain our explosive growth, we are looking for self-starters, extremely passionate people who thrive on responsibility and live for the next big challenge. Were looking for professionals who arent content with the status quo people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

Role:

We are seeking an exceptional, passionate, and self-driven senior software architect in the rapidly growing Customer Service Management Engineering team to build highly innovative products.

If you have a strong passion for programming, design, architecture, writing algorithms, interest in technology trends, trying out new technology and, if you are a self-starter, go-getter, if you love to develop products with patentable ideas and have a DNA of being hands-on, technical research-oriented developer, then you are looking at the right opportunity.

This role will be responsible for the design and architecture of the foundational Sales & Order Management (SOM) capabilities. You ll be responsible for building SOM data model, reusable and composable building blocks of customer lifecycle and lead to cash workflows. You will work closely with platform and application engineering architects to drive the reference architectures.

What you get to do in this role :

As a Senior Staff Software Engineer, you will be an individual contributor in the ServiceNow Customer and Industry Workflows (CIWF) engineering team, and you will be

Working closely with Engineering Managers and other Architects in the team to develop best in class technical designs in building enterprise grade software.
Designing and developing high quality applications leveraging the industry leading ServiceNow platform
Lead the technical design and architecture of the SOM products, ensuring scalability, performance, and reliability.
Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding.
Design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs
Play a key role in the design and implementation of new products and features while also enhancing the existing product suite.
Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers
Collaborate with product managers and user experience designers to deliver delightful experiences
Responsible for mentoring and grooming lead engineers to be the next line of architects.

To be successful in this role you have:

Over 15+ years of experience designing and building scalable reusable products/components
Passion for software development, debugging and problem-solving. We are seeking

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Staff Software Engineer roles with real interview advice