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5.0

based on 1 Review

99 Snow Planet Jobs

Pipeline - ServiceNow Senior Technical Architect - Employee Workflows

Service Now Planet

5.0

based on 1 Review

8-13 years

Bangalore / Bengaluru

1 vacancy

Pipeline - ServiceNow Senior Technical Architect - Employee Workflows

Snow Planet

posted 3mon ago

Job Role Insights

Key skills for the job

HRIS Healthcare Procurement Financial Services Service Delivery Management Unit Testing

+ 1 more

Job Description

The Customer Outcomes Expert Services Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Employee Workflows based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

Participate in workshops with customers to assess current processes and establish future-state processes.
Design and deliver ServiceNow Employee Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
Provide oversight and unit testing of code developed by partner or customer employees.
Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
Provide feedback to product development to improve the product based on experiences gained with customers.
Maintain skills / certifications on HRSD (Human Resources Service Delivery) and/or WSD (Workplace Service Delivery) and/or LSD (Legal Service Delivery) for Employee Workflows

To be successful in this role you have:

8+ year s experience as part of a professional services organization; or equivalent education/experience
Ability to travel up to 50% OR Ability to work outside of

Employment Type: Full Time, Permanent

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