Staff Machine Learning Quality Engineer

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

What you get to do in this role:

• Take ownership of end-to-end quality deliverables for ML/AI products.
• Coordinate with the cross functional teams and different roles.
• Act as the voice of quality, collaborating with Product and Development teams to define the test strategy while establishing and adhering to quality milestones.
• Providing technical guidance and mentoring to other team members.
• Optimise the test execution process.
• Maintain existing automation test frameworks.
• Collect and report quality metrics from test execution.
• Work with developers to design specific testing strategies for features being developed and automate them.
• Create comprehensive test plans; execute and automate them
• Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments.