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2 Snovaspace Information Systems Jobs
SR TECHNICAL SPECIALIST
3-5 years
Hyderabad / Secunderabad
1 vacancy
SR TECHNICAL SPECIALIST
Snovaspace Information Systems
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Support customers through activities which may include but not be limited to the receipt of customers calls, inquiries and complaints resulting in trouble tickets, order input, data gathering and traffic studies. Works with various groups for billing, message and trouble resolutions that directly impact the service(s) provided to customers.
- Required functional and technical skills:
- CRM Strategy Design and Implementation-2
- Cust Suprt Policies Standards & Proced-2
- Customer Interaction-3
- Customer Relationship Management (CRM)-2
- Customer Support Function-2
- Customer Support Operations-2
- Deliver customer-focused rslt(Non-Sup)-2
- Ignite innovation and change(Non-supv)-1
- Knowledge of Customers-2
- Experienced Operations Manager: 3-5 years.
Employment Type: Full Time, Permanent
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based on 32 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Snovaspace Information Systems Benefits
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