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2 Smurk IT Jobs
Technical Support & Product Support (Manhattan WMS)
Smurk IT
posted 5hr ago
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Job Description
Infotel India is looking for a knowledgeable and dedicated Technical Support/Product Support specialist with expertise in Manhattan Warehouse Management System (WMS) integrated with SAP. This role is essential for ensuring that our clients receive top-notch support related to their warehouse management systems and associated SAP processes. You will play a key role in troubleshooting issues, providing solutions, and improving the overall performance of the systems.
Key Responsibilities- Provide technical support and troubleshooting for Manhattan WMS and its integration with SAP.
- Collaborate with cross-functional teams to resolve complex problems.
- Analyze system performance, identify issues, and implement solutions.
- Document technical procedures, user guides, and troubleshooting steps.
- Conduct training sessions and workshops for users on best practices and system functionalities.
- Work with the development team to enhance system capabilities based on user feedback.
Essential Requirements:
- Proven experience with Manhattan WMS and SAP systems.
- Strong technical and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Experience w
Employment Type: Full Time, Permanent
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