Smart Energy Water - Product Solutions Specialist (3-8 yrs)

Job Title: Product Solutions Specialist

Company: Smart Energy Water

Who We Are Looking For:

- Smart Energy Water seeks a talented and self-driven individual to join our team as a Product Solutions Specialist.

- The ideal candidate will play a pivotal role in delivering high-quality solutions and fostering a culture of engagement and commitment within our organization.

- We are looking for someone with a strong blend of technical expertise, problem-solving skills, and stakeholder management experience.

Job Responsibilities:

Product Delivery & Techno-Functional Mindset:

- Demonstrated experience in delivering high-quality Enterprise or SaaS products.

- Deep understanding of industry trends, market propositions, and competitive benchmarks.

- Expertise in web/mobile applications with modern UX/UI design principles.

- Ability to approach problems with a techno-functional mindset, addressing both technical and functional aspects.

- Experience in third-party integrations, including understanding technical concepts and system architecture.

- Engage actively in the planning and analysis phases of the product lifecycle.

- Strong analytical, problem-solving, and time-management skills.

Requirement Gathering & Documentation:

- Evaluate requirements against current business and system processes.

- Develop models to identify, validate, document, and communicate business needs, presenting a clear "to-be" state.

- Create comprehensive Business Requirement Documents (BRDs), System Specification Documents (SSDs), prototypes, workflow diagrams, use case diagrams, and user stories.

- Identify opportunities for improving existing business and system processes.

- Possess a strong understanding of end-to-end scenarios from technical and functional perspectives.

Stakeholder Management & Delivery Coordination:

- Collaborate with stakeholders and subject matter experts to understand business needs and document requirements effectively.

- Conduct detailed walkthroughs for stakeholders to ensure clarity and alignment on requirements.

- Work closely with the Quality Management team to ensure deliverables meet defined standards.

- Facilitate seamless execution of the User Acceptance Testing (UAT) phase, leading triage meetings for logged issues.

- Translate technical issues for non-technical users/clients and manage requirement changes through a structured process.

- Partner with Training, and Documentation teams to ensure software documentation reflects its functionality accurately.

Who You Are:

- A proactive problem-solver with a passion for delivering innovative solutions.

- A team player with strong communication and organizational skills.

- Experienced in managing multiple priorities and meeting deadlines.

- Driven by the desire to enhance system processes and deliver exceptional value to stakeholders.

- Join us at Smart Energy Water, where your skills and creativity will help revolutionize how we deliver solutions to our clients.