Team Leader - Intelligent Infrastructure Services

User Management Handle user accounts, licenses, and permissions


Email Administration Manage Exchange Online, including mailboxes and email flow


Security and Compliance Implement security measures and manage compliance settings


Collaboration Tools Administer Microsoft Teams, SharePoint Online, and OneDrive for Business


Monitoring Monitor system performance and generate reports


Support Provide technical support and troubleshoot issues


Backup and Recovery Ensure data backups and develop disaster recovery plans


Policy Enforcement Develop and enforce usage policies


Integration Integrate Office 365 with other IT systems


Training Conduct user training and create documentation