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Slk Software Services

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3.3

based on 1k Reviews

128 Slk Software Services Jobs

Associate Group Manager - Software

SLK Software Services Private Limited

3.3

based on 1k Reviews

15-18 years

Bangalore / Bengaluru

1 vacancy

Associate Group Manager - Software

Slk Software Services

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Automation Testing Recruitment US Staffing Investment Management Talent Management

+ 2 more

Job Description

BASIC INFORMATION ON THE POSITION

Position Name Associate Group Manager - Software

Mandatory/Required Skills & Location

Location

Mandatory/Required Skills

PURPOSE OF THE ROLE

This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLKs vision and values.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement
Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence.
Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly
Collaborate with customers sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers.
Collaborate with internal recruitment team for fulfilling onsite positions.
Ensure Talent Management through upskilling, succession & progression planning.
Ensure attrition percentage is less than the prescribed value for the LOB/CBU.
Ensure the required gross margins targets are met while onboarding the new candidates

EDUCATION QUALIFICATION