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5 Skytel Outsourcing Jobs

Customer Support Executive

0-1 years

Kolkata

1 vacancy

Customer Support Executive

Skytel Outsourcing

posted 1mon ago

Job Description

Skytel Outsourcing Pvt Ltd is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey.
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

Employment Type: Full Time, Permanent

Read full job description

What people at Skytel Outsourcing are saying

What Skytel Outsourcing employees are saying about work life

based on 6 employees
100%
Day Shift
View more insights

Skytel Outsourcing Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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