Skin Clinic Manager

Position Overview:
We are seeking an experienced and passionate Skin Clinic Manager to oversee clinic operations, manage staff, and ensure the highest level of customer satisfaction.

The ideal candidate will have excellent organizational and leadership skills, a background in dermatology or healthcare management, and a commitment to creating a positive environment for both clients and staff.

Key Responsibilities:

Clinic Operations Management:
Oversee daily clinic operations, ensuring smooth workflow and efficiency.
Ensure all client appointments, procedures, and services are scheduled and executed without delay.
Manage clinic inventory, including supplies, medical products, and equipment.
Maintain accurate patient records and ensure confidentiality in line with HIPAA standards.
Team Management & Staff Coordination:
Supervise clinic staff, including receptionists, medical professionals, and other support staff.
Train and mentor staff on clinic protocols, customer service, and best practices in skincare.
Conduct performance evaluations and facilitate ongoing professional development.
Client Relations & Customer Service:
Ensure an exceptional customer experience by handling patient inquiries, concerns, and feedback promptly and professionally.
Oversee the smooth handling of patient consultations, treatments, and follow-ups.
Ensure high standards of hygiene and patient safety are consistently maintained.
Financial & Administrative Management:
Handle clinic finances, including billing, invoicing, and maintaining accurate financial records.
Assist in the development and execution of marketing strategies to attract new clients and retain existing ones.
Monitor clinic performance and report to the senior management team on key metrics such as revenue, customer satisfaction, and staff performance.

Qualifications & Skills:
Bachelor's degree in healthcare management, business administration, or a related field (preferred).
Minimum of 4-5 years of experience in managing a clinic or healthcare facility, preferably in a dermatology or skin care setting.
Strong understanding of clinic operations, customer service, and staff management.
Excellent communication and interpersonal skills.
Ability to work under pressure and handle multiple tasks simultaneously.
Knowledge of medical terminology and dermatology treatments is an advantage.
Proficiency in Microsoft Office Suite and clinic management software.

Whatsapp over the number 9891942999

Schedule:
Day shift

Experience:
Skin clinic: 2 years (Preferred).