Front Desk Manager

Reception Management: Greet and welcome clients with a friendly and professional demeanor.
Appointment Scheduling: Manage appointments for consultations, treatments, and follow-ups. Coordinate with doctors and patients to ensure smooth operations.
Client Communication: Answer phone calls, respond to emails, and handle client inquiries effectively.
Customer Service: Provide exceptional customer service by addressing concerns, offering information on services, and maintaining a pleasant clinic environment.
Billing & Payments: Process payments, issue receipts, and maintain accurate records of transactions.
Clinic Organization: Ensure the front desk area is clean, organized, and welcoming. Handle the daily administrative tasks and ensure the smooth functioning of the clinic's operations.
Inventory Management: Maintain stocks of necessary office supplies and inform management about reordering requirements.
Collaboration with Team: Work closely with the medical and support staff to ensure seamless patient care.
Requirements:

Experience: Minimum 3-4 years of relevant experience in a front desk role, preferably in a skincare, haircare, or medical healthcare setting.
Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a customer-focused approach.
Computer Proficiency: Knowledge of MS Office and clinic management software.
Attention to Detail: Ability to manage multiple tasks efficiently while maintaining accuracy.
Professional Appearance: Must present a polished, professional image and have a friendly, approachable demeanor.