Assistant Education Manager

Job description of Assistant Manager at SkillCircle

Eligibility

-----3-5 years of experience in sales, admissions counseling, or a similar role.

----Previous experience in managing a team is essential.

Job Summary:
The Assistant Manager is responsible for supporting the Manager in overseeing daily operations, achieving business goals, and managing a dynamic team. The role requires strong leadership, sales expertise, and experience in admission counseling. The Assistant Manager will play a key role in ensuring smooth team functioning, meeting sales targets, and maintaining excellent customer service standards.

Key Responsibilities:

Team Management:

• Lead, train, and motivate a team to achieve performance goals and maintain high morale.
• Assign tasks, monitor progress, and ensure deadlines are met.
• Conduct regular team meetings to discuss updates, challenges, and performance metrics.
• Provide ongoing coaching and support to team members to enhance their skills.
• Resolve conflicts and foster a positive, collaborative work environment.

Sales Management:

• Develop and implement strategies to achieve sales targets.
• Monitor and analyze sales performance and prepare detailed reports.
• Identify potential customers, build strong client relationships, and close deals effectively.
• Collaborate with marketing teams to implement promotional campaigns and initiatives.
• Stay updated with industry trends and adjust strategies to maintain a competitive edge.

Admission Counseling:

• Guide prospective students and their families through the admission process, providing accurate information about programs, fees, and application requirements.
• Evaluate applicants profiles and recommend suitable programs based on their needs and career goals.
• Organize and participate in counseling sessions, seminars, and outreach programs to increase admissions.
• Ensure timely follow-ups with leads and maintain an updated database of inquiries.

Operations and Administration:

• Support the Manager in planning and executing operational strategies.
• Ensure adherence to company policies and compliance requirements.
• Handle customer escalations and address complaints promptly to maintain satisfaction.
• Maintain detailed records of team performance, sales, and admissions activities.

Key Skills and Competencies:

• Proven leadership and team management experience.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Knowledge of admission counseling processes and educational programs.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in CRM and other sales/admissions software.
• Problem-solving and conflict-resolution abilities.

you can directly reach out at - careers@skillcircle.in