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12 Singtel Jobs
Senior Consultant - SAP SD
Singtel
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities:
SAP SD Process:
Analyse, design, and implement SAP SD solutions for various business processes, including order management, pricing, shipping, billing, and credit management.
Configure and customize the SAP SD module to meet specific client requirements.
Manage SD-related integration with other SAP modules such as MM, FI and WM.
Develop and maintain documentation, including functional specifications, business process flows, and configuration guides.
Provide support for SD-related issues, including troubleshooting, debugging, and performance tuning.
Provide day-to-day support for SAP SD and CS modules, resolving issues related to order processing, billing, pricing, and service management.
Perform root cause analysis for recurring issues and implement long-term solutions.
Stay current with SAP updates and best practices to ensure optimal system performance.
Work closely with business users to gather feedback and implement changes that enhance the user experience and business outcomes.
Monitor and resolve system incidents, ensuring no disruption to business operations.
Monitor and troubleshoot EDI/IDoc processes, resolving issues related to data mapping, transmission errors, and IDoc processing failures.
Develop and maintain EDI/IDoc documentation, including functional and technical specifications, process flows, and user guides.
SAP CS Process:
Utilize expertise in the CS module to implement and manage service-related processes such as service order management, warranties, and repair processing.
Ensure effective integration between SAP SD and CS modules for end-to-end service delivery.
Customize the SAP CS module to cater to client-specific service management requirements.
Support service management processes, including equipment master data, service contracts, and maintenance planning.
Provide post-implementation support and optimization of the SAP CS module.
Provide support for CS-related issues and enhancements, ensuring that service management processes are efficient and effective.
Employment Type: Full Time, Permanent
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based on 10 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Singtel Benefits
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