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Software Support Executive
Silicon IT Hub
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skills:
Technical Troubleshooting, Customer Service, Problem-Solving, Communication Skills, Software Knowledge, Attention to Detail, Time Management, Analytical Thinking,.
JOB RESPONSIBILITIES:-.
Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.Help clients for mobile application installation process and educate them for the utilisation. Having Hands On Experience About MS Office. Follow up with clients to ensure their systems are functional.
Help to create user manual and functional document preparation.
SKILLS REQUIRED:-.
Proven work experience as a Software support assistant. Proven experience as a help desk technician or other customer support role. Hands-on experience with Windows. Excellent problem-solving and multitasking skills. Customer-oriented attitude..
Technical Troubleshooting, Customer Service, Problem-Solving, Communication Skills, Software Knowledge, Attention to Detail, Time Management, Analytical Thinking,.
JOB RESPONSIBILITIES:-.
Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.
Help to create user manual and functional document preparation.
SKILLS REQUIRED:-.
Proven work experience as a Software support assistant.
Employment Type: Full Time, Permanent
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What people at Silicon IT Hub are saying
Software Support Executive salary at Silicon IT Hub
reported by
1
employee
with 1
years exp.
₹1.7
L/yr - ₹2.1
L/yr
34%
less
than the average Software Support Executive Salary in India
View more details
What Silicon IT Hub employees are saying about work life
based on 20 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Silicon IT Hub Benefits
View more benefits
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