IT Support Engineer

Responsibilities

• Ensure that all systems and infrastructure is monitored and maintained.
• Perform the installation configuration and maintenance of the operating systems, operational software, and system management tools.
• Ensure systems are maintained and are functioning with high quality.
• Ensure that there is a high level of security and regular back up being carried out.
• Assess the systems, identify problem areas and fix them.
• Collaborate with developers and fellow engineers to ensure that systems are functioning at an efficient capacity.
• Write and maintain scripts to provide readymade solutions and reduce human intervention at any point of time for a task.
• Design operational and information support systems in collaboration with fellow engineers and developers.
• Be available to provide 2nd and 3rd level support.
• Negotiate and coordinate with vendors and IT support personnel to resolve problems.

Requirements

• Bachelors degree in engineering, computer science or relevant subjects.
• Prior experience as a systems engineer.
• Prior work experience with installation and configurations of operating systems and system management tools.
• Strong time management, organization and multitasking skills.